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The Meaning and Characteristics of Livestreaming E-commerce
Livestreaming e-commerce, also known as live shopping, refers to the practice of merchants promoting and selling products or services to customers through live video broadcast. In recent years, it has become a popular trend among businesses, especially in China, where it has changed the landscape of e-commerce.
The characteristics of livestreaming e-commerce include the following:
1. Interactive communication: Livestreaming e-commerce provides customers with a platform to interact with sellers in real-time. This enhances engagement and allows customers to ask questions, seek clarifications and receive personalized recommendations.
2. Convenience: With livestreaming e-commerce, customers can purchase products directly from their mobile devices or computers without leaving their homes. This saves time and effort while also providing access to a broader range of products.
3. Entertainment value: Livestreaming e-commerce is not just about selling products, but also about providing entertainment. Merchants leverage social media influencers, celebrities, and even mascots to attract viewers and keep them engaged throughout the broadcast.
4. Authenticity: Unlike traditional e-commerce, livestreaming e-commerce provides customers with an authentic shopping experience as they can witness the products being used and tested in real-time, allowing them to make informed decisions before making purchases.
In conclusion, the rise of livestreaming e-commerce has revolutionized the way businesses conduct sales and interact with customers. With its unique characteristics, it has created a new avenue for merchants to reach and engage customers while providing them with a more personalized and authentic shopping experience.